Privacy Policy

Last updated: [insert date]

SAYTV (“SAYTV”, “we”, “us”, or “our”) operates a live chat mobile application for iOS and Android that allows users to interact with each other around live television broadcasts and online streaming content (the “App” or “Services”).

We value your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, share, and protect your information when you use our App.

By using SAYTV, you agree to the collection and use of information in accordance with this Policy.

1. Information We Collect

We collect information in the following categories:

1.1 Information You Provide to Us

When you create an account or use our Services, you may provide:

• Name

• Username

• Email address

• Password

• Mobile phone number

• Date of birth

• Country of residence

• Profile photo (publicly visible)

• Messages, images, and other content shared via live chat

• Payment information (if purchasing virtual goods such as Say Bucks)

Payment details are processed securely via third-party payment providers and are not stored directly by SAYTV.

1.2 Information We Collect Automatically

When you use the App, we may collect:

• Usage data (features used, interactions, preferences)

• Content data (messages or media shared)

• Device data, including:

  • Device type

  • Operating system

  • App version

  • Language and time zone

  • Browser type (if applicable)

• Log data, such as:

  • IP address

  • Login timestamps

  • Pages viewed

• Camera and photo access, only if you choose to upload images

• Location data, including approximate location, and precise location only with your permission

• Cookies and similar technologies, including advertising identifiers, to improve functionality and personalize content

You may disable cookies or permissions through your device or App settings, though some features may not function correctly.

1.3 Information from Third Parties

We may receive information from:

• Other users interacting with you

• Linked third-party services or partners

• Advertising or analytics providers

2. How We Use Your Information

We use your information to:

• Operate, maintain, and improve the App

• Create and manage user accounts

• Personalize user experience

• Enable live chat and community features

• Ensure security, prevent fraud, and enforce policies

• Provide customer support

• Deliver relevant advertisements

• Communicate service updates, features, or policy changes

• Comply with legal obligations

3. How We Share Your Information

We may share your information with:

3.1 Other Users

Certain information such as your username, profile photo, and shared content is visible to other users.

3.2 The Public

Public profile information or shared content may be visible outside the App.

3.3 Service Providers and Partners

Trusted third parties who help us operate the App (e.g. hosting, analytics, payment processing).

3.4 Legal and Security Authorities

Where required by law, regulation, or to protect users, rights, or safety.

We may also share aggregated or anonymized data that does not identify you personally.

4. Third-Party Content and Links

Our App may include links, advertisements, or services provided by third parties. We are not responsible for their privacy practices. Please review their privacy policies before engaging.

5. Data Retention

We retain personal data only for as long as necessary to fulfill the purposes outlined in this Policy or as required by law.

Account Deletion

You may delete your account at any time via the App settings. Upon deletion, we will remove your personal data unless retention is required by law (e.g. accounting or compliance). Backup copies may persist temporarily.

6. Your Control and Choices

You may:

• Update or correct your information via App settings

• Revoke permissions (camera, location, notifications)

• Opt out of marketing communications

• Manage advertising preferences

• Delete your account

Some features may be unavailable if permissions are restricted.

7. Your Rights (European Union / EEA)

If you are located in the EEA, you have rights under GDPR, including:

• Access to your personal data

• Correction or deletion

• Restriction or objection to processing

• Data portability

• Withdrawal of consent

To exercise your rights, contact us at support@saytv.net. We may request identity verification.

8. Legal Bases for Processing

We process personal data under the following legal bases:

• Contractual necessity – to provide the Services

• Legitimate interests – improving services, security, communication

• Consent – for specific features or marketing

• Legal obligations – regulatory and compliance requirements

9. Children

SAYTV is intended for users aged 16 and over. We do not knowingly collect personal data from anyone under 16. If we become aware of such data, we will delete it.

10. Security

We use reasonable technical and organizational measures to protect your data. However, no system is completely secure. Please take care when sharing information online or with other users.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be communicated within the App. Continued use of the Services after updates constitutes acceptance.

We will never reduce protections for previously collected data without your consent.

12. Frequently Asked Questions

How do I access my data?
Submit a request via App settings or email us.

How do I correct or delete my data?
Use App settings or contact us with a “Personal Data Request”.

How do I object to processing?
You may disable features or request restriction via settings or email.

How do I file a complaint?
Contact us and we will address your concern promptly.

13. Contact Us

If you have questions about this Privacy Policy or your data, contact us via:

📧 support@saytv.net
🌐 In-app support or website contact form